山东百度爱采购运营代理

　　作为爱采购营销专业顾问，鑫诺商结合平台最新规则和实战经验，为您总结以下高效使用三大核心功能的方法——用好它们，商机转化率至少提升40%！

　　As a professional consultant for Love Procurement Marketing, Xinnuoshang combines the latest rules and practical experience of the platform to summarize the following efficient methods for using the three core functions - using them well can increase the conversion rate of business opportunities by at least 40%!

　　一、电话助手：别让漏接电话“杀死”订单

　　1、 Phone assistant: Don't let missed calls "kill" orders

　　痛点：超30%的订单流失源于未及时接听买家电话

　　Pain point: Over 30% of order loss stems from not answering buyer calls in a timely manner

　　关键动作：

　　Key action:

　　1. 100%开启电话助手 → 路径：APP「我的」「通知设置」「电话助手」开启 → 效果：自动记录所有爱采购来电，即使忙时未接也能回拨

　　1. Turn on Phone Assistant 100% → Path: App "My", "Notification Settings", "Phone Assistant" turned on → Effect: Automatically record all love purchase calls, even if you don't answer when busy, you can call back

　　2. “15秒回拨”黄金法则 未接来电立即短信回复： “您好！我是XX厂陈经理，刚在车间信号不好，请问您需要了解哪款产品？我马上致电您！” 禁忌：超过1小时再回拨，客户已对比3家供应商！

　　2. The golden rule of "15 second call back": If you don't answer a call, please reply to the text message immediately: "Hello! I am Manager Chen from XX factory, and the signal was not good in the workshop just now. May I ask which product you need to know? I'll call you right away! ”Taboo: Call back after 1 hour, the customer has compared 3 suppliers!

　　3. 通话后必做动作 挂机前说：“我加您微信发参数图/报价单吧？” → 引导添加私域，避免比价流失

　　3. After the call, make sure to take action. Before hanging up, say, "Can I add you on WeChat to send parameter pictures/quotations?" → Guide to add a private domain to avoid losing the comparison

　　二.IM消息：3分钟响应=抢下35%订单

　　II IM message: 3-minute response=grabbing 35% of orders

　　数据：5分钟内回复IM消息的商家，成交率比30分钟后回复的高35%

　　Data: Merchants who reply to IM messages within 5 minutes have a 35% higher transaction rate than those who reply after 30 minutes

　　作战方案：

　　Combat plan:

　　1. “急救式”响应设置 :开启微信通知：APP「通知设置」绑定微信公众号，实时推送消息 设置自动回复模板（路径：APP「我的」「聊天管理」「自动回复」）：

　　1. "First aid" response setting: start WeChat notification: APP "notification setting" binds to WeChat official account, real-time push message setting automatic reply template (path: APP "my", "chat management", "automatic reply"):

　　【开场白】“您好！正在为您查询库存，请稍等~” 【留联系方式】“我的电话/微信：138XXXX，发资料更方便！” 【促行动】“点击链接查看车间实拍视频→【商品链接】”

　　[Opening statement] "Hello! We are checking your inventory, please wait a moment~" [Leave contact information] "My phone/WeChat number is 138XXXX, it's more convenient to send information! ”【 Promotion Action 】 "Click on the link to view the workshop's live action video → 【 Product Link 】"

　　夜间接单秘籍  用自动回复引导留言：“夜间咨询请留言产品型号+电话，明早9点优先处理！”（某阀门厂靠此拿下5笔凌晨急单）

　　Night order taking tips guide message with automatic reply: "For night inquiries, please leave a message with product model and phone number. Priority will be given to processing at 9am tomorrow morning!" (A valve factory used this to obtain 5 urgent orders in the early morning)

　　三.推荐线索：把“被动等待”变“主动狩猎”

　　III Recommended clue: Transform "passive waiting" into "active hunting"

　　认知升级：平台推送的线索推荐≠低质量！精准匹配度超70% 爆破方法：

　　Cognitive Upgrade: Platform Recommended Clues ≠ Low Quality! Accurate matching over 70% blasting method:

　　1. “三叉戟”报价战术（针对线索推荐） 闪电报价：收到线索后20分钟内电话报价（超时客户已进入比价阶段） 差异化包装：经济款（无认证）：￥XX ← 锚定低价 → 主推款（带ISO认证）：￥XXX ★ 强调“70%客户选择” 高端款（防爆认证）：￥XXX 赠品锁客：“今天下单送运费险/加急生产名额”

　　1. "Trident" pricing strategy (recommended for leads) Flash pricing: Phone pricing within 20 minutes of receiving leads (customers who exceed the deadline have entered the comparison stage) Differentiated packaging: Economy (no certification): ? XX ← Anchored low price → Main promotion (with ISO certification): ? XXX ★ Strong emphasis "70% customer choice" High end (explosion-proof certification): ? XXX Free gifts Lock customers: "Shipping insurance/expedited production quota for orders placed today"

　　2. 线索推荐反推优化 若连续收到“塑料颗粒”询盘 → 立刻优化店铺：商品标题增加“PP颗粒 食品级”关键词 详情页插入“合作塑料厂实拍视频”（提升系统匹配权重）

　　2. Recommended clues for reverse optimization. If you receive consecutive inquiries about "plastic pellets", immediately optimize the store: add the keyword "PP pellets, food grade" to the product title, insert "cooperative plastic factory real shot video" into the details page (increase system matching weight)

　　3. “三次触达”跟进法 效果：郑州某无纺布厂用此方法将线索转化率从12%提至29% 功能联动：打造“黄金响应链” 案例：佛山机械厂王老板的爆单流水线 1. 早8点：查看IM消息 → 用预设话术秒回技术咨询 2. 上午10点：接听电话助手来电 → 加微信发车间直播链接 3. 下午3点：处理线索推荐 → 差异化报价+赠品诱惑 4. 晚8点：给未成交线索发“夜宵档”特惠券 结果：2周内成交额破80万，其中60%订单来自下班后跟进！  每日必做检查清单（保存到手机！）

　　3. Effect of the "Three Touch" Follow up Method: A non-woven fabric factory in Zhengzhou used this method to increase the lead conversion rate from 12% to 29%. Function linkage: Creating a "Golden Response Chain" Case: Mr. Wang's explosive order assembly line at Foshan Machinery Factory 8am: View IM messages → Use pre-set scripts to quickly respond to technical inquiries 2 10am: Answer the call from the phone assistant → Add the WeChat departure room live streaming link 3 3 PM: Handling lead recommendations → Differentiated pricing+gift temptation 4 8 pm: Sent a "late night snack" coupon to unsold leads. Result: Within 2 weeks, the transaction volume exceeded 800000, of which 60% of the orders came from follow-up after work! Daily checklist (save to mobile phone!)

　　最后忠告：流量只会奖励“机器式执行力”！嘉兴李姐的螺丝厂坚持以上动作3个月，从日均2个询盘做到17个成交客户/月，她笑称：“现在接单接到手软，得再招3个客服！” 立刻行动：打开爱采购APP→检查电话助手是否开启→优化第一条自动回复文案，爆单就从此刻开始！

　　Final advice: Traffic will only reward 'machine style execution'! Jiaxing Li Jie's screw factory persisted in the above actions for 3 months, from 2 inquiries per day to 17 customers per month. She smiled and said, "Now we have received weak orders and need to recruit 3 more customer service representatives!" Immediate action: Open the Love Procurement APP → Check if the phone assistant is enabled → Optimize the first automatic reply text, and the explosive orders will start from this moment!

　　本文由 济南百度爱采购  友情奉献.更多有关的知识请点击  http://www.jyslpg.com/   真诚的态度.为您提供为全面的服务.更多有关的知识我们将会陆续向大家奉献.敬请期待.

　　This article is contributed by Jinan Baidu Love Procurement Friendship For more related knowledge, please click http://www.jyslpg.com/ Sincere attitude To provide you with comprehensive services We will gradually contribute more relevant knowledge to everyone Coming soon.